Join as Volunteer

Volunteer Policy for Ndukauba LTD.

1. Introduction
Ndukauba Ltd is a community interest company based in the Royal Borough of Greenwich, dedicated to fostering community development, education, and social well-being. Volunteers are crucial to achieving our mission, and this policy outlines the principles and guidelines for volunteer involvement in our organization.

2. Purpose
The purpose of this policy is to:

• Ensure that volunteers are treated with respect and valued for their contributions.
• Provide a clear framework for volunteer engagement.
• Ensure a consistent and fair approach to managing volunteers.
• Outline the rights and responsibilities of volunteers and the organization.

3. Definition of a Volunteer
A volunteer is an individual who freely offers their time, skills, and experience to support the activities of Ndukauba Ltd without financial gain.

4. Recruitment and Selection

4.1 Equality and Diversity

• Ndukauba Ltd is committed to equal opportunities and welcomes volunteer applications from all sections of the community, regardless of race, gender, disability, sexual orientation, religion, age, or socio-economic background.

4.2 Application Process

• All volunteers will undergo an induction program to familiarize them with the organization, their role, and relevant policies and procedures.
• Ongoing training and development opportunities will be provided as needed.

5. Volunteer Roles and Responsibilities

5.1 Volunteer Roles

• Volunteers will be provided with a role description outlining their duties and responsibilities.
• Roles are designed to be mutually beneficial, enhancing the volunteer’s skills and experience while meeting the needs of Ndukauba Ltd.

5.2 Volunteer Responsibilities

• Volunteers are expected to adhere to Ndukauba Ltd’s policies and procedures.
• Maintain confidentiality and act with integrity.
• Carry out their role to the best of their ability.
• Respect the values and aims of the organization.

6. Support and Supervision

6.1 Support

• Each volunteer will have a designated supervisor who will provide regular support and feedback.
• Volunteers can access support and advice from the Volunteer Coordinator.

6.2 Supervision

• Regular supervision meetings will be held to discuss progress, resolve any issues, and provide feedback.
• Volunteers will be encouraged to provide feedback on their experience and suggest improvements.

7. Health and Safety

7.1 Responsibilities

• Ndukauba Ltd is committed to providing a safe working environment for volunteers
• Volunteers are expected to follow health and safety policies and procedures.

7.2 Risk Assessment

• A risk assessment will be conducted for volunteer activities to identify and mitigate potential hazards.
• Ongoing training and development opportunities will be provided as needed.

8. Expenses

• Volunteers are entitled to reimbursement for reasonable out-of-pocket expenses incurred during their volunteer activities, in line with the organization’s expenses policy.

9. Recognition and Reward

• Ndukauba Ltd recognizes the valuable contribution of volunteers through formal and informal recognition, including thank you events, certificates, and letters of appreciation.

10. Problem Solving

• Any issues or complaints will be addressed through the organization’s problem-solving procedure.
• Volunteers are encouraged to raise any concerns with their supervisor or the Volunteer Coordinator.

11. Ending the Volunteer Relationship

• Volunteers may end their involvement with the organization at any time and are requested to provide as much notice as possible.
• Ndukauba Ltd reserves the right to end a volunteer’s involvement if it is deemed necessary for the benefit of the organization or the volunteer.

12. Monitoring and Evaluation

• The volunteer program will be regularly reviewed to ensure it meets the needs of both the volunteers and the organization.
• Feedback from volunteers will be used to improve the volunteer experience and the effectiveness of the program.

13. Policy Review

• This policy will be reviewed annually to ensure it remains relevant and effective.
• Volunteers will be consulted on any significant changes to the policy.